FAQ

Yes, Klayworx offers international shipping to a wide range of locations. Currently, we ship to over 100 countries worldwide, making it easier for our international customers to access our products. We strive to provide affordable and reliable international shipping options, ensuring that customers can receive their orders in a timely manner. For specific details on the countries we ship to, please refer to our website or reach out to our customer service team for assistance. We are dedicated to making our unique products accessible to customers around the globe.

At Klayworx, we want you to be completely satisfied with your handmade jewelry purchase. If, for any reason, you are not satisfied with your purchase, you may return it within 14 days of receiving your order for a refund or exchange. The jewelry must be unworn, in its original packaging, and in the same condition as when it was received. Custom orders and personalized items are not eligible for return unless there is a defect or error on our part. Please contact us at klayworx@gmail.com to initiate the return process and receive a return authorization. Once your return is received and inspected, we will notify you of the approval or rejection of your refund or exchange. Also please note that each piece is handmade and may have slight irregularities. Refunds will be issued to the original payment method, and shipping costs are non-refundable. Thank you for supporting Klayworx, and we hope you love your handmade jewelry!

At Klayworx, we offer various convenient payment options to make your experience with us as seamless as possible. You can use major credit cards such as Visa, Mastercard, American Express, and Discover to make payments for our services. Additionally, we also accept PayPal for secure and hassle-free transactions. Furthermore, we are continuously exploring new payment methods to provide our customers with the utmost convenience. Please feel free to reach out to our customer service team for any specific payment inquiries or assistance.

To order custom clay products from Klayworx, you can start by visiting our website and navigating to the "Contact Us" section. Once you submit the form, our team will review your request and reach out to discuss the specifics of your custom order. We take pride in collaborating closely with our clients to bring their unique clay creations to life, so rest assured that we will work closely with you throughout the entire process.

To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.

You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.

Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.